Mon, 13 March 2006  BarServ founder and president George Daye discusses how mystery shopping works and how it can be a powerful tool for restaurant and bar owners and management. Visit BarServ.com for more details.Comments[1] |
Thu, 19 January 2006 George Daye, president of dallas mystery shopping firm BarServ, discusses how to provide stellar service to specialized audiences.
www.barserv.comComments[0] |
Wed, 11 January 2006 George Daye of Dallas Fort Worth mystery shopping firm BarServ discusses the tipping point theory and how it applies to the service industryComments[0] |
Fri, 4 November 2005 George Daye visits with David Kraus of Sysco about customer service points in the hospitality industry as well as in a sales environment.Comments[0] |
Sun, 11 September 2005 BarServ's George Daye interviews Jeffrey Yarbrough, principal of Dallas-based BigInk PR. Big Ink PR and Marketing is a full service PR and Marketing Company specializing in restaurants, bars, fashion, entertainment, and lifestyle oriented clientele. Mr. Yarbrough shares his rise to the top in the Texas restaurant and bar scene, and how he provides top-notch customer service to his clients.Comments[0] |
Sat, 3 September 2005  George W. Daye, III, president and founder of BarServ, a Dallas-Fort based mystery shopping firm, provides the secrets of how to treat hospitality guests like family and how to make a comment card program successful.Comments[0] |
Sun, 14 August 2005 BarServ's George Daye interviews Troy Daigle, sommelier at one of New York City's top-rated establishments, Le Bernardin. Troy shares information about how Le Bernardin maintains its service level, the importance of attention to detail and what wines are hot in the Manhattan dining scene. Comments[0] |
Mon, 8 August 2005 Raising the Bar focuses on the Five Important Steps of Customer Service from a recent About.com article by Albert Schindler.Comments[0] |
Fri, 5 August 2005 A Business Podcast to empower hospitality owners and management professionals.Comments[1] |
