Fri, 6 April 2007  I've harped on the 'little extras' before and how important they can be. The Sagamore Hotel, where my wife and I are staying in South Beach, is definitely headed in the right direction when it comes to those little extras and they're discovering what an impact they can have. As if the hotel wasn't unique enough already, they are making a conscious effort to set themselves apart from the pack.Over the course of six hours at poolside yesterday, we were provided with samples of frozen cappucino, strawberry smoothies and raspberry iced tea by a female server. Another server also brought out a tray of oversized washcloths that had been soaked in cold water and then topped with ice. These were handed out poolside and the guests raved about them, and I promise you they'd continue to do so even after their stay was over. Great job Sagamore! Category: general -- posted at: 7:19 AM Comments[2] |
