Fri, 6 April 2007  I've harped on the 'little extras' before and how important they can be. The Sagamore Hotel, where my wife and I are staying in South Beach, is definitely headed in the right direction when it comes to those little extras and they're discovering what an impact they can have. As if the hotel wasn't unique enough already, they are making a conscious effort to set themselves apart from the pack.Over the course of six hours at poolside yesterday, we were provided with samples of frozen cappucino, strawberry smoothies and raspberry iced tea by a female server. Another server also brought out a tray of oversized washcloths that had been soaked in cold water and then topped with ice. These were handed out poolside and the guests raved about them, and I promise you they'd continue to do so even after their stay was over. Great job Sagamore! Category: general -- posted at: 7:19 AM Comments[2] |
i totally agreed with what you are saying. The Sagamore hotel is doing a great job. i like the way they provide extra service and make the customer feel more special. by far doing this, this hotel will have more customers because of their great services.
posted by: jin on Sun, 6/10 03:45 PM EDT
Thanks for your comments Jin! The Sagamore is really making efforts to raise the bar. I'm glad to hear you've experienced this as well. I'd love to hear your opinions on other hotels you've visited and how they measure up. -gd
posted by: George on Sun, 6/10 04:09 PM EDT
Post your comment:
