Am I the only one that is driven totally insane by the self-check machines at Kroger?  I use these quite often at other stores and don't seem to have any problems. It's not so much the machines as it is the assistance I receive from the Kroger employee that monitors them... which is minimal at best.  Just venting today but MAN!  Get it together, Kroger!
Category: general -- posted at: 3:26 PM
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About George Daye

George is founder and president of BarServ, a mystery shopping and customer service improvement firm based in Dallas-Fort Worth, Texas. George provides insightful commentary on customer service issues and shares winning strategies that convert customers to loyal, raving fans.

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