Interesting developments on the alternate energy front, namely from The Pickens Plan (http://www.pickinsplan.com).  Talk about the PR machine in full force, T. Boone Pickens is really pushing for business opportunities and taking it straight to the media and Washington.  Check out the site and share your thoughts.  This is a good example of good proactive customer (or potential customer) relations.
Category: general -- posted at: 3:51 AM
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About George Daye

George is founder and president of BarServ, a mystery shopping and customer service improvement firm based in Dallas-Fort Worth, Texas. George provides insightful commentary on customer service issues and shares winning strategies that convert customers to loyal, raving fans.

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