Do you remember the last time you received something for nothing?  It happened to me today.  Click on my podcast and listen to the details. 
Direct download: Raising_the_Bar_19.mp3
Category: general -- posted at: 6:26 PM
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 Kudos to Doug and the team at Capitol Motorsports in Austin Texas.  I found a beautiful car on eBay listed by them and was skeptical about purchasing from a small dealership.  It was by far one of the quickest and easiest car buying experiences I've ever had.  If you're in the market, regardless of location, I strongly encourage you to look these guys up:

http://www.bestaustincars.com/

Great job guys and big thanks!


Category: general -- posted at: 7:47 PM
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About George Daye

George is founder and president of BarServ, a mystery shopping and customer service improvement firm based in Dallas-Fort Worth, Texas. George provides insightful commentary on customer service issues and shares winning strategies that convert customers to loyal, raving fans.

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JetBlue CEO on Today Show
Nightmare AOL Cancellation
iPod Battery Replacement Call
Interesting Speaker on Customer Service
Sleepy Cable Guy

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These are links that George updates daily as he scans the Web for news about customer service and Dallas-Fort Worth hospitality-based businesses.





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